At Future Hex, we strive to deliver your educational materials promptly and efficiently. This policy outlines our shipping procedures for physical goods, including educational boxes and other resources.
Shipping Options and Carriers
- Standard Shipping: We offer standard shipping within India, utilizing reputable carriers like India Post.
- Expedited Shipping: Expedited shipping options may be available for an additional fee. Please contact us for details.
Shipping Costs
- Calculated at Checkout: Shipping costs will be calculated and displayed at checkout based on your delivery address and the weight/dimensions of your order.
- Free Shipping: We may offer free shipping promotions from time to time. These will be clearly advertised on our website.
Processing and Delivery Times
- Processing Time: Orders are typically processed within 3-5 business days of receipt.
- Delivery Time: Delivery times vary depending on your location. Standard shipping generally takes 5-7 business days within major cities. Deliveries to remote areas may take longer. And for subscription boxes, shipping will be done on the date announced on their respective pages.
Damage During Shipping
- Responsibility: We carefully package your items to minimize the risk of damage during transit. However, if your order arrives damaged, please contact us immediately at futurehexacademy@gmail.com with photos of the damage. We will work with you to find a suitable solution.
Returns
- Physical Goods Return Policy: Please refer to our separate Return Policy for information on returning educational boxes and other physical goods.